Caretaker Officer @ International Rescue Committee / Eleonas – Athens, Greece


Job Title: Caretaker Officer

Location: Eleonas, Athens, Attica region, Greece

Type of Employment: Full-Time

Shift Schedule: Rotational Shiftwork, including night shift

Duration: until September 30th 2018, with possibility of extension



The Caretaker Officer will be responsible for implementing daily independent living care plans, supervision and monitoring of unaccompanied refugee children and young people, of 14 to 18 years of age, assigned to the IRC UAC Safe Zone, in the camps and/ or in other areas of possible operation.



Brief description of the position’s role within the Project(s):

The Caretaker officer will conduct practical daily care support & supervision for UAC young adolescents and teenagers in a camp setting in accordance with all IRC policies, tools and procedures;


Position objectives:

  1. Support and coordinate individual daily care plans for an assigned number of unaccompanied minors on a 24/7 roster basis;
  2. Provide daily supervision in ensuring the health and safety and security of UAC consistent with IRC’s security procedures/policies;
  3. Coordinate and facilitate unaccompanied children’s involvement in IRC approved information, community-based educational, social, health, recreational programs/activities;
  4. Directly work with UAC case management team in the delivery of UAC case-plans;


Who this position reports to:

The caretaker reports to the Caretakers Team Leader.


Technical Quality

  • Responsible for facilitating and performing daily care routines/chores and thorough upkeep of living quarters and the milieu of UAC’s;
  • Supervise all daily care routines including daily waking/hygiene, dressing and showering, meal and dietary requirements including group dining and attending appointments;
  • Provide supervision and monitoring of youth at all times to insure the best care, welfare, safety, health, and personal security at all times;
  • Establish a positive relationship with UAC’s to facilitate the provision of daily psychosocial support, socialization and mentoring activities by specialized staff;
  • Assist in the coordination and implementation of activities and be responsible for making appropriate transportation arrangements, too and from appointments and scheduled regular activities;
  • Coordinate with the case workers and/ or the psychologist in order to implement daily activities on site;
  • Motivate the UACs and youth residing in the camp, in participating in group activities that will promote their development and well-being;
  • Foster an inclusive attitude that will establish the engagement of all children and youth residing in the camp;
  • If required dispense and document all medications given to UAC’s with established procedures;
  • In coordination with the responsible social worker, coordinate with medical personnel to ensure the physical/health needs of the child are met; Provide interpersonal support and guidance to young UAC in independent living skills, daily problem-solving and communication skills with family & community networks; Facilitate the cohabitation between the UACs children and the rest population residing in the camp;
  • Assist in any other task, as per each shift’s needs;
  • Perform safety and security checks;


Client Data Collection & Reporting

  • Provide input for weekly and staff activity reports
  • Update the daily reports and records, with respect to the confidentiality principle


Team Work & Participation

  • Directly communicate effectively with UAC team members on the quality and effectiveness of individual UAC case plans;
  • Regularly attend team meetings at field level;
  • Participate in the formulation of UAC case plan reviews, case-plans and case consultations/conferences;
  • Communicate regularly with the case workers and the Case Workers Team Leader on UAC’s critical incidents, UAC client achievements and challenges.



  • Consistently monitor/assess the safety and security of UAC, promptly reporting concerns or incidents to the Case Workers Team Leader;
  • Other duties as assigned by the supervisor to enable and develop IRC programs for UAC


Professional Standards

  • All IRC staff are required to adhere to THE IRC Way Standards for Professional Conduct and the IRC country employment policies.



  • High School Diploma or relevant diploma/certificate, nursing, pedagogical or educational studies preferred;
  • A minimum of 6 month experience in working with adolescents/teenagers and must be at least 24 years of age;
  • Good verbal communication and interpersonal skills with young adolescents and teenagers;
  • Demonstrated empathy and understanding of vulnerable unaccompanied teenagers and adolescents seeking refugee asylum;
  • Previous experience in supporting dependents in obtaining independent living skills and enacting daily routines & self-care plans;
  • Personal qualities: Team player, responsive, flexible, able to handle stress and high pressure work environments effectively & work in culturally and linguistically diverse work setting;
  • Fluency in Greek and/or English required;
  • Knowledge of Arabic/Farsi/ Urdu is an asset



  • Must possess a valid Greek driver’s license with no record of criminal driving offense
  • Must be able to work flexible hours, including evenings and weekends
  • Must successfully complete criminal background check
  • Able to participate in physical activities with children that may include running, bending, stooping and moderate lifting


Disclaimer Clause: This job description is not an exhaustive list of the skills, effort, duties and responsibilities associated with position.

Interested applicants should submit their CV in English to IRC at Deadline for applications is November 18. Please note that due to the urgency of the role, the deadline for applications might expire earlier than indicated. Male applicants are urged to apply.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.


The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.


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