The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle.
In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 8,000 employees and also 8,000 volunteers, while managing a turnover of over 400 million Euro. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, nongovernmental and non-denominational relief organization.
The Danish Refugee Council is Denmark’s largest humanitarian NGO and has been ranked the 3rd best NGO in the world in 2018 (for the six consecutive years, the organization is among the top five of the NGO Advisor Annual List).
Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency
The Danish Refugee Council initiated its activities in the island of Lesvos in November 2015 due to the unprecedented influx of asylum seekers.
Following new political developments and displacement dynamics in early 2016, DRC expanded its activities to the mainland to support the people living in several sites across the country. With offices in Athens, Larissa and Thessaloniki, it currently implements a wide range of activities, including Site Management Support, legal assistance, identification of individual needs and protection of highly vulnerable persons, access to services within and outside the hosting sites through cultural mediation, and non-formal education.
DRC works closely with the refugee communities, the Greek authorities and other humanitarian actors to ensure a protective environment for refugees and asylum seekers in Greece.
Under supervision of the Field Protection Manager and in close coordination with other DRC field units, the Protection Spaces Team Leader will be field-based and will support and lead the operation of both Child Friendly Spaces (CFS) and Women Safe Spaces (WSS), coordinates the CFS and WSS response in the DRC sites and supports the implementation of all CFS and WSS objectives under DRC projects in the refugee hosting sites.
The Protection Spaces Team Leader will provide technical management to DRC CFS and WSS staff regarding child safeguarding and protection support to women, children’s activities and activities with women, protection issues that affect children and women, identifies information gaps as well as gaps of services that relate to female persons of concern in the DRC sites and consults in addressing them or ways of response.
S/he will develop and maintain good relations with the persons of concern (PoC), relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC’s Protection activities.
- Duties and Responsibilities
Program Oversight & Team Supervision
- Help recruit, manage and capacity build the protection spaces (CFS & WSS) teams.
- Internal coordination of the CFS & WSS teams and in close collaboration with the Protection Monitoring Team in all DRC sites, as well as other Protection teams as needed.
- Supervise CFS & WSS assistants to ensure quality implementation of activities and develop staff performance reviews.
- Ensure that DRC’s Protection Spaces activities are delivered in a timely manner and according to quality standards.
- Assist CFS & WSS Assistants in defining psychosocial activities to be implemented based on age, gender and diversity (AGD), and situation.
- Provide technical support, supervision and guidance to the CFS & WSS teams at the field level (incl. development of tailored capacity building plans, training and on-the-job coaching and mentoring).
- Ensure relevant program databases are up to date and that staff under their supervision complete and submit required documentation on time.
- Ensure the quality of data and required documentation and follow up with staff when remedial action is required.
- Participate in the implementation of general protection spaces activities in accordance with agreed objectives.
- Encourage a positive, innovative and mutually supportive team spirit amongst the team under her/his responsibility.
- Undertake planning and provide feedback to the manager on procurement and logistics needs, or any issues relating to staffing.
- Contribute to the development and design of DRC North’s protection program and activities related to Protection Spaces in DRC sites.
- In coordination with the Field Protection Manager and Protection Advisor develop tools and guidance related to Protection Spaces and regularly review and adapt according to need.
- Support program review and development by continuously monitoring the provision of activities in protection spaces and other trends in the protection situation in sites and reporting on findings.
- Raise issues to management which require local or higher-level advocacy to resolve.
- Encourage, support and monitor community-based protection networks in the emergency reception sites.
- Ensure that teams adhere to and promote general protection, child protection, GBV guiding principles and child safeguarding best-practices, and professional standards and principles, as well as know and understand the referral pathway through capacity-building and on-the-job support.
- Ensure that attendance and participation of children and women in the spaces in all sites is supported and encouraged and that participants are consulted for the planned activities.
- Coordinate joint events with children and women from the host communities to promote social cohesion.
- Identify needs and support creation of new and extracurricular activities preferred by children and women and request the procurement of materials.
- In collaboration with protection teams, conduct awareness raising activities on child protection, GBV, health and education; promote available services to children and and women, and listen to them on barriers to accessing services.
- Identify and promote culturally appropriate/relevant interventions geared towards improved physical and reproductive health, social skills (conflict resolution, problem solving, empathy and relationship building) and self-sufficiency of target beneficiaries.
- Support in the identification of extremely vulnerable children and women for appropriate referral to specialised services.
- Ensure a safe and friendly atmosphere in all the facilities and that safeguarding standards are understood and met.
- Screen for and monitor protection needs, analyses trends, patterns and gaps in and around the facilities.
- Prepare, plan, conduct and organize activities with children and women as well as review according to the needs.
Protection Information/Data Management
- Ensure to apply and comply with the information management systems and regulations applicable in the area of deployment.
- Ensure files and MOVs are maintained to agreed standards to ensure donor compliance and accountability.
- Ensure compliance with internal reporting system and participate in the DRC internal coordination mechanisms as required.
- Ensure that indicators measuring results, impact and performance on delivery of relevant protection activities are tracked and met.
- Prepare narrative internal and external reports and periodic analyses as required by the program.
- Regularly monitor the progress of protection spaces activities against project plans and timelines.
- Conduct comprehensive reports, ensure timely submission of weekly/monthly reports, attendance and headcount sheets, support and undertake program monitoring and evaluation activities, including documentation of case studies, best practices and lessons learnt from the activities implemented and to achieve project goals, as agreed with the Field Protection Manager..
- Ensure sound financial management and expenditure tracking, and the preparation, delivery and filing of agreed financial documentation.
- Provide inputs for the review of DRC SOPs and other work processes and identify gaps and challenges and make recommendations for improvements.
- Contribute to continual improvements in DRC protection programming and ways of working, through identification and communication of challenges, gaps, recommendations for improvements and lessons learnt.
Coordination and Representation:
- Participate in and/or organize & lead internal and external coordination at site-level where needed.
- Represent DRC and act as a focal point for protection spaces activities with children and women with external stakeholders when required & develop and maintain effective working relationships with external stakeholders, including government authorities, other humanitarian actors and service providers, as well as persons of concern in the area of deployment.
- Act as a focal point between DRC protection management, other DRC North protection team members (e.g. Protection Monitoring Team Leader, RCM Team Leader, Legal Aid team, Field Protection Manager, other DRC protection officers etc.), between the DRC protection team in the area of deployment and other DRC units, and with other agencies in the area of deployment.
- Guided by the DRC Program Handbook, continuously monitor and suggest relevant accountability initiatives in the field as well as strengthening the effort to document the impact of DRC activities in the area.
- Ensure the observance of the DRC Code of Conduct throughout activity implementation.
- Ensure that Protection Spaces assistants adhere to general protection, child protection and GBV best-practices, professional standards and principles through capacity-building and on-the-job support.
- Document case studies, best practices and lessons learned from each of the activities implemented.
- Collaborate with DRC colleagues to resolve problems and issues as they arise.
- Any other duties as may be assigned by the Field Protection Manager, relevant to the achievement of Protection objectives.
- University degree or higher in psychology, social work, social or political sciences, law, human rights, migration or similar field (required);
- Minimum 3 years professional work experience within international humanitarian/development work or 2 years professional work experience within protection field and community related activities;
- Professional fluency in written and spoken English;
- Greek languages skills are considered an advantage;
- Professional fluency in any of the following language is also an asset: Arabic, Kurdish, Farsi/Dari, French
- Experience with an international humanitarian/development organization (preferred);
- Experience with leading teams and project coordination and/or project management experience (preferred);
- Good understanding of displacement issues of refugees and related international standards/frameworks;
- Strong analytical and strategic skills;
- Knowledge of displacement issues and local context in Greece is a clear asset;
- Strong computer skills;
- High professional ethics.
Required Skills & Qualities
- Core Competencies of DRC:
- Striving for excellence
- Taking the lead
- Demonstrating Integrity
- Ability to live and work in a demanding working environment;
- Excellent negotiation, advocacy and communication skills.
- Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff and other stakeholders, in representation and networking;
Terms and Conditions
- The contract will be under the Greek Labor Law (this is a national position)
- All allowances will be provided to the employees (Christmas, Easter, Vacation bonus)
- DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.
- The position will be based in Thessaloniki (North Greece) and national terms and conditions apply
Are you interested? Then apply for this position on line: www.drc.dk/about-drc/vacancies/current-vacancies
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.
DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability. DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process. However, applicants must be aware that DRC cannot systemically sponsor non-EU citizen or non-Greek resident for all the steps of legal process to get a work permit and/or a residency permit in Greece.
Applications close on the 1st of February 2021. Applications submitted after this date will not be considered.
Due to the urgency of the position DRC reserves the right to recruit a candidate who matches the required profile before the above deadline