Facility Coordinator @ IOM Serres, Greece

IOM Greece

CALL FOR APPLICATIONS

Reference Number : GRCFA21–415

Position Title : Facility Coordinator

Duty Station : Serres, Greece

Type of Appointment : Special Short–Term Ungraded Contract

Closing Date : 03 November 2021

Established in 1951, IOM is the leading inter–governmental organization in the field of migration and works closely with governmental, intergovernmental and non–governmental partners. The International Organization for Migration (IOM) is committed to the principle that humane and orderly migration benefits migrants and society. As the leading international organization for migration, IOM acts with its partners in the international community to: assist in meeting the growing operational challenges of migration  management; advance understanding of migration issues; encourage social and economic development through migration, and; uphold the human dignity and well–being of migrants.

In Greece, IOM is focusing on responding to the Mediterranean migrant’s crisis, in support of the Greek Government and in cooperation with all other agencies involved. IOM currently implements interventions within the areas of emergency, preparedness and response, disaster risk reduction, livelihoods, healthcare and psychosocial assistance, assisted voluntary return of migrants, migration and development, resettlement and repatriation, family reunification, counter human trafficking, assistance to vulnerable migrants.


Context:

IOM is supporting the National authorities in the management of all long–term accommodation sites in mainland Greece and aims at ensuring dignified and harmonized reception standards for applicants of international protection. IOM is implementing activities (Site Management Support, Protection and Non–Formal Education) in partnership with a large array of Implementing Partners.

Under the overall supervision of the National SMS Coordinator, and the direct supervision of the SMS Area Coordinator, the successful candidate will have the following duties and responsibilities:

Core Functions / Responsibilities:

1. Support the Reception and Identification Service (RIS) Site Manager in solving critical issues, identifying gaps and duplications in services; establish and strengthen coordination with and amongst all site actors and engage in any other site activities and the daily management of the site, in coordination with all stakeholders.

2. Ensure compliance and alignment with the Mission’s policies and procedures; monitor, by means of coordination mechanisms on site, and ensure that actors and community representatives act according to contextualized and harmonized Codes of Conduct; facilitate coordination meetings per sector, according to the priorities decided in collaboration with the Site Manager.

3. Alert the site management teams and the respective technical teams when needs and gaps are identified, share recommendations and help expedite actions by relevant actors to address them in due time; Monitor overall progress, services and technical issues to ensure that the site is fully operational and that accommodation/hygiene standards are met, i.e. distributions, Water, Sanitation and Hygiene (WASH) facilities, shelters; coordinate repairs, and explore potential for expansion and future use; Assist to identify, by means of multi–level coordination mechanisms, partner(s) to carry out and monitor site infrastructural improvements, repairs and rehabilitations aimed at enabling safe access to services for persons with specific needs where and if necessary.

4. Represent IOM at the camp level along and in the absence of the site team leader, act as general point of contact in all matters pertinent to IOM’s intervention. Serve as the focal point for each development at site level (e.g., potential for improvement, collaboration with other actors).

5. Conduct safety audits, monitor the site daily and refer any incident to the competent authorities; Assist the authorities and the SMS coordination mechanisms in relation to issues around contingency planning, emergency preparedness and the development of transition to site closure and phase–out strategy.

6. Support the site management team in managing information, including data collection on activities and service provision, and information dissemination to beneficiaries, technical working groups and stakeholders; Ensure the regular update of the population mapping tool by conducting verification exercises: (age, gender, vulnerabilities, nationalities), tracking of population movements; Ensure the regular update of the services mapping:

Identify partners, share each actor’s work plan and clarify roles and responsibilities, ensure effective cooperation with other actors.

7. Support overall engagement of site population in educational, recreational, and peaceful coexistence activities; Encourage and monitor engagement, mobilization, and participation of beneficiaries in site coordination structures with particular emphasis on the inclusion of women, children, elderly, and persons with specific needs into decision–making processes.

8. Ensure protection actors are able to conduct protection activities (e.g. assistance to identifying specific space for implementation of protection activities) and case management support with identification of vulnerable cases and with organization of referrals to actors on site or specialized services off site; Assist the national authorities and site management teams to ensure that services (incl. distributions, WASH facilities, shelters, etc.) are accessible to groups/persons with specific needs; Support the identification of persons with special needs – vulnerable cases; refer to stakeholders and share the information with the site managers.

9. Monitor and ensure that activities, such as food and Non–Food Items (NFI) provision is in place according to the schedule and the guidelines of the Site.

10. Perform other related duties as may be assigned.

Required Qualifications and Experience

Education

• Minimum High School Diploma with three years of relevant work experience;

• University degree from an accredited academic institution with at least one year of relevant work experience.

• Master’s degree in above fields will be considered an advantage.

Experience and Skills

• Minimum one year of relevant work experience;

• Excellent communication and negotiation skills, personal commitment, efficiency and flexibility;

• Ability to work with minimal supervision;

• Excellent level of computer literacy;

• Demonstrated ability to work well under pressure and keep deadlines;

• Strong work ethics and commitment to humanitarian principles;

• Willingness to work under difficult conditions;

• Strong organizational, facilitation, communication, writing and presentations skills;

• Familiar with direct assistance to migrants and/or refugees;

• Experience in working in a multi–cultural environment;

• Proficient use of commonly used IT equipment and the appropriate software solutions;

• Valid driver’s license with at least five years driving experience.

Languages

Fluency in English and Greek (written and oral) is required.

Required Competencies

IOM’s competency framework can be found at this link.

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day–to–day challenges.

Core Competencies – behavioural indicators

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service–oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and assumes
responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

• Empowering others & building trust: creates an atmosphere of trust and an enabling
environment where staff can contribute their best and develop their potential.

• Strategic thinking and vision: works strategically to realize the Organization’s goals and
communicates a clear strategic direction.

Other:

IOM is committed to a diverse and inclusive environment.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Appointment will be subject to the provision of requirements relevant to the position including academic degree(s), professional licenses, criminal record certificate and declaration of relatives in the Organization.

This post is subject to local recruitment. Only those holding a valid residence and work permit for Greece will be eligible for consideration.

How to apply:

Interested candidates are invited to submit their application including a cover letter, CV and a completed Personal History Form in English by email to: GRHRAPPLY@iom.int , specifying the vacancy reference number GRCFA21–415 and full name in the subject line.

Please click this link to access the Personal History Form (four pages).

Due to the volume of applications received, IOM Greece Human Resources will not be able to respond to all inquiries about the application status and will only contact shortlisted candidates.

Posting period:

From 27 October 2021 to 03 November 2021